We're hiring

Assistant Sommelier

Core Responsibilities: 

• Manage the day-to-day operations of the Wine Lounge & retail area. (Taking orders and payments, serving food and drinks and preparing the service area)
• Assist guests to make wine & spirits selections
• Maintain exceptional levels of customer service
• Practice compliance with fire, health, safety and hygiene standards and regulations of the wine lounge area
• Ensure adherence to stock control procedures
• Assist to identify and develop promotional opportunities

Minimum Qualifications:

• Strong wine knowledge
• Must be dependable, reliable and a motivated individual.
• Strong organizational skills.
• Exceptional customer service skills.
• Good command of spoken English and Cantonese, and Mandarin.

 Preferred Training and Experience: 

• WSET qualifications
• Sales and customer service related work experience

Administrator and Wine Sales Assistant

Core Responsibilities: 

• Provide sales operational support to the sales team including client correspondences related to order inquiries, invoices, and deliveries 
• Provide other general administrative support including file maintenance, ad-hoc projects/events, and other daily in-shop matters

Minimum Qualifications:

• Diploma or above with at least 1 year experience in an office environment. Recent university graduates will also be considered. 
• Strong interest in wine
• Excellent command of written and spoken English, Cantonese, and Mandarin 
• Excellent command of Microsoft Office functions 

 Preferred Training and Experience: 

• WSET qualifications
• Sales and customer service related work experience