We're hiring
Administrator and Wine Sales Assistant
Core Responsibilities:
- Provide sales operational support to the sales team including client correspondences related to order inquiries, invoices, and deliveries
- Provide other general administrative support including file maintenance, ad-hoc projects/events, and other daily in-shop matters
Minimum Qualifications:
- Diploma or above with at least 1 year experience in an office environment. Recent university graduates will also be considered.
- Strong interest in wine
- Excellent command of written and spoken English, Cantonese, and Mandarin
- Excellent command of Microsoft Office functions
Preferred Training and Experience:
- WSET qualifications
- Sales and customer service related work experience
Assistant Sommelier
Core Responsibilities:
- Manage the day-to-day operations of the Wine Lounge & retail area. (Taking orders and payments, serving food and drinks and preparing the service area)
- Assist guests to make wine & spirits selections
- Maintain exceptional levels of customer service
- Practice compliance with fire, health, safety and hygiene standards and regulations of the wine lounge area
- Ensure adherence to stock control procedures
- Assist to identify and develop promotional opportunities
Minimum Qualifications:
- Strong wine knowledge
- Must be dependable, reliable and a motivated individual.
- Strong organizational skills.
- Exceptional customer service skills.
- Good command of spoken English and Cantonese, and Mandarin.
Preferred Training and Experience:
- WSET qualifications
- Sales and customer service related work experience
