Events Policy

Events Policy (updated on 5 December, 2017)

  • All errors and omission excluded.Unpaid invoices will be cancelled automatically 48 hours after they are issued.
  • Payment is due upon receipt of invoice.
  • Tickets are issued electronically via email. No printed ticket is issued. You do not need to present your ticket at the event, but if you are sending a guest in your place, please advise us by email of their name.
  • Cancellations received by us in writing 21 days or more prior to the date of the event will be refunded, less a 5% re-offering fee. Cancellations made less than 21 days prior to the event are subject to a 100% cancellation fee and no refund shall be provided. However, you may send someone to attend in your place in the event you cannot make it. Please advise us in advance of their name.
  • The right to vary the time, venue, wine selection is reserved.
  • If the event is cancelled, a full refund will be provided within 7 days of the cancellation.